Terms and conditions

Please read the following terms and conditions before purchasing any reports from this website, www.european-defence.co.uk. Any orders placed must be done with acceptance of these terms and conditions. If you feel any of these are unacceptable, then please do not order from this site. These terms and conditions only relate to the purchase of PDF publications from this website. All publications available have been independently researched by the owner of and sole trader from this website, Michael Fishpool. These terms and conditions were updated in January 2010. A PDF version can be downloaded here.

1. Any transactions undertaken with this website are final and no refunds will be given. This is because the supply of an electronic publication cannot be returned once ordered and delivered by e-mail. All publications are sent by e-mail within 24 hours of an order being placed. Orders placed within
   09.00-17.00 hours GMT are usually sent within an hour. Material ordered and sent out is done in good faith. Any attempt to cancel your order (ie. chargeback or non-payment of invoice within 25 days) if the product has been delivered could make you liable to recovery of the cost and any losses incurred, including any fee as a result of chargeback settlement or credit card cancellation fees.
2. Customers with firewall protection should ensure that .pdf or .zip files can be sent properly before ordering. If your company has a firewall in place that will prevent the sending of the reports, you should supply an alternative means to send the documents electronically, such as another working e-mail address. No responsibility will be taken for a publication order that cannot be processed due to restrictions in place at the customers end.
3. You are advised to download or request sample copies and assess as to whether you wish to proceed with a purchase before making any buy. Further information about the document and sample pages can be provided if requested.
4. Reports are provided on a single and multi-user licences. A single-user licence grants one person use of the document and to print off one copy for personal use. The publication must not be shared with anyone else or any information contained therein. A single-user licence buyer found to be in breach of these conditions will be liable for the fee for the full multi-user licence and will be invoiced for the full amount. A multi-user licence allows the copy and distribution of the publication internally, including on a library database or similar archive, and to issue or print copies to more than one people employed at the company, organisation or agency. A multi-user licence does not, however, permit the buyer to distribute the publication freely in any form other than within the company or organisation that they work for. A licence cannot also be transferred to another person without prior agreement (with the exception of multi-user licences if the other person works within the same company or organisation that the original copy was sent to).
5. The supply of a report(s) can be refused if deemed necessary. In such a case and an order has been paid for, a refund will be provided.
6. Goods sold via this website remain the property of the publisher and author until payment has been received.
7. Prices for all reports are liable to being increased or decreased without notice. Prices are set in pound sterling (£) and United States dollars (US$) based on exchange rates that are periodically checked. In the case of pound sterling purchases, buyers in EU countries outside Great Britain and Northern Ireland are liable to pay the exchange rate currency conversion. Please note that any payments received will be done to the owner of this website. Payment details for cheques, postal orders or bank transfers will be provided once your order has been placed and authorised. Payment details, including for bank transfers, have to be accepted as provided.
8. Payment for the reports can be made by the following method: online through PayPal (not e-mail transfer), cheque, postal order or bank transfer. No other method of payment will be accepted. In the case of payment by cheque, postal order or bank transfer, you will be sent a PDF invoice by e-mail requesting payment within 25 (twenty-five) days. Payment by cheque, postal order or bank transfer is only allowed for individuals working for recognised companies, government agencies or organisations, and is the preferred method payment.. Attempts will be made to identify the individual or persons working for these organisations and if not identified, the order will be refused and payment will have to be made online through PayPal. Payment by invoice is not available for individuals (other than those employed by the above). Invoices are provided electronically in PDF for the customer to print out. No paper copies will be supplied in any circumstances.
9. Apart from any fair dealing for the purposes of research, private study, criticism or review, no part of any publication may be reproduced or transmitted in any form without prior written permission from the author. If any information in part is reproduced for the purposes of research, criticism or review, the source must be attributed to the original author. No publication can be reproduced in its full entirety in any circumstances. Photographs reproduced in the publications remain the property of the original copyright owner, unless otherwise stated.
10. While every effort has been taken to ensure that the information that has been researched and produced in the publications is accurate, the publisher and author cannot accept responsibility for any errors or omissions.
11. Publications available from this website cannot be resold.
12. PDF publications can be withdrawn from sale at any time. PDF publications may be regularly or not updated, revised or redesigned.
13. The owner of this website and author of the publications retains the right to seek monetary compensation In the event that any of the above terms and conditions are breached.
14. The owner of this website and author of the publications retains the right to terminate any licence agreements and retain any monies paid in the event that any of the above terms and conditions are breached.